View your bills and payments in Online Bill Payments

Bills and payments are organized into 3 tabs: Unpaid, Scheduled and Paid. 

You can filter your bills by the Status, Vendors, or Due date.

Unpaid tab

This displays your open bills, and any failed payments. From the Actions column, you can select:

1. Schedule Payment to your vendor.
2. Retry Payment for a failed payment. If you can’t see this option, please contact our support team.
3. Click on the arrowhead next to Schedule payment to easily Edit bill, Mark as paid or Delete bill.

You can use the Filter to see if a bill status is: OVERDUE, DUE IN 1 WEEK, DECLINED, FAILED or PARTIALLY PAID.

Scheduled tab

This displays scheduled payments that haven't been processed yet. 

You can use the filter to see if a bill status is: SCHEDULED, VERIFY ACCOUNT, VENDOR DETAILS, PENDING.

Click View Payment to view details, cancel, or edit the payment. You can also click the arrowhead next to View payment to: 

1. Edit payment. You can change the payment method, delivery method or deduction date. 
2. Cancel payment. The bill will move back to the unpaid tab.

Paid tab

This tab displays all completed payments. You can also filter using the payment status. For paper checks, you’ll see SENT when the check is sent, and DEPOSITED once your vendor has deposited it. You can also see if a bill is MARKED AS PAID.

Note: ACH payments

ACH payments might appear as completed here, but may only arrive to the vendor by 8 PM EST.

Additional support or edit your settings

• Need Help? You can use our Live Chat to talk to the Bill Pay support team.
• FAQ. See commonly asked questions.
• Settings. You can view and make changes in your Bill Pay settings, including Payment methods, Vendors, Billing and Account. 

• Online payment mode toggle.