How to make international payments

  • Updated

You can pay vendors, via Bill Pay, for any business-related purpose in Europe, Asia-Pacific, Latin America and more. Additional countries are often added to the growing list.

You can only make an international payment when paying via bank account. Payment is sent to the vendor as a wire transfer. There's a $20 fixed fee for each international payment (if you pay via credit card there is an additional fee of 2.9%).

 

How to make an international payment:

1. Create a new bill and vendor for the payment. Click Schedule payment.

NOTE:  Vendors with both a domestic and international address

You can’t make both domestic and international payments to the same vendor. If you've sent a domestic payment to a vendor in the past, the option for international payment won’t be available and you’ll need to create a new vendor.

Tip: Include whether the contact is domestic or international in Vendor name. Example: Tulips 4ever-The Netherlands.

 

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2. Choose your payment method.  International payments are only available when paying via bank transfer or Mastercard credit card (2.9% fee). Make sure you select a bank account or credit card as the payment method. Click Continue.

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3. When choosing your payment delivery method, select International payment.

Note: Following payments

After your first payment, international payment will automatically be selected for that vendor.

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4. Select the vendor's bank location from the dropdown list of countries.

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NOTE: Unavailable countries

Some of the countries on the list aren’t yet available for international payments. When you select a country that’s not available, you’ll get a message that you can’t continue with the payment.

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5. Add your vendor's international payment details. You’ll require your vendor’s SWIFT or IBAN number, bank name and account number. You should be able to find the right code on your vendor's invoice. Click Continue.

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6. Add your vendor's business details. Click Save payment details.

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7. For your first international payment, you may need some additional information. If your tax ID is a SSN (Social Security Number), you’ll need to add your date of birth. Click Save and continue.

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If your tax ID is an EIN (Employer Identification Number), You’ll need to fill in details for every owner of 25% or more of your company or any key decision makers. Click Save details and continue.

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8. Fill in details about the purpose of the payment. The payment won’t be processed without this information.

Note: Adding the invoice

For certain countries, you’ll also need to add your invoice here. Click Continue.

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9. Schedule the payment. Click Continue.

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10. You can leave your vendor a memo. It’s a good idea to enter the invoice number here, to make it easier for your vendor to register the payment. Click Continue.

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11. Review and confirm that your details are correct. Click Confirm and schedule payment.

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12. Your international payment is on its way.

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